British Airways passengers are facing a third day of disruption at Heathrow after an IT glitch that grounded scores of planes, leaving thousands of travellers stranded over the bank holiday weekend.
The airline said it intends to run a full schedule at Gatwick on Monday and to operate a full long-haul schedule and a "high proportion" of its short-haul programme at Heathrow.
BA passengers have been told to check the status of their flights before travelling to the airports where scenes of chaos unfolded over the weekend.
The airline claimed it was making "good progress" in recovering from the worldwide IT glitch.
A BA spokeswoman said: "We operated a full schedule at Gatwick on Sunday. At Heathrow, we operated virtually all our scheduled long-haul flights, though the knock-on effects of Saturday's disruption resulted in a reduced short-haul programme.
"As our IT systems move closer to full operational capacity, we will again run a full schedule at Gatwick on Monday and intend to operate a full long-haul schedule and a high proportion of our short-haul programme at Heathrow.
"We apologise again to customers for the frustration and inconvenience they are experiencing and thank them for their continued patience."
No comments:
Post a Comment